Shipping Policy
Effective date: September 3, 2026
This policy explains the standard shipping timeframes and delivery practices for orders placed with CyberVentures.
Where we ship
We currently ship orders to delivery addresses within the United States. We do not promise international delivery unless it is explicitly offered at checkout for a particular order.
Free standard shipping
Standard shipping is offered at no additional charge for eligible orders delivered within the United States. The checkout page will show the shipping option available for your order before you submit payment.
Processing and delivery estimates
- Order processing: 1–2 business days.
- Standard transit after dispatch: 4–6 business days.
- Estimated total delivery time: 5–8 business days.
Business days generally exclude weekends and public holidays. These are good-faith estimates, not guaranteed delivery dates. Carrier capacity, weather, address issues, and other circumstances outside our control can affect delivery.
Address accuracy and tracking
Please review your shipping address carefully before submitting an order. We cannot guarantee changes once fulfillment has begun. When tracking is provided by the selected carrier, we will make it available through the order confirmation or shipping notification.
Delays, lost packages, and shipping damage
If a delivery appears delayed, missing, or damaged, contact us promptly at support@kleanSkanteene.net or +1 (507) 870-3189. We may ask you to confirm the delivery address, contact the carrier, or provide photos. If we cannot ship within a timeframe we expressly committed to, we will provide an update and applicable options as required by law.
How to contact us
CyberVentures
900 Glenwood Avenue
Minneapolis, MN, United States
Email: support@kleanSkanteene.net
Phone: +1 (507) 870-3189